Return

You have 30 days from the date you receive your order to make a return. The product must be returned in its original condition. Unfortunately, we cannot accept returns of products that are dirty, damaged or show signs of use.

As a customer, you are responsible for the return cost.

To make a return, send an email to info@byfilia.com with the subject line "RETURN". Include your full name, address, order number and which products you wish to return.

We will get back to you as soon as possible with further instructions <3